This item has been opened but cosmetically it is in excellent/new condition and operates perfectly. See photos for details. We try to take photos of every angle, and include everything (parts, hardware, accessories, etc...) you will receive, so you know exactly what you are buying/bidding on. What you see in the photos is the actual item you will receive. Please do NOT ASSUME an item is included if it is not in the photos. Item does come in original box/packaging and includes what is shown in the photos. If you have a question, please ask before bidding. **We have a 100% return policy on all of our products, no questions asked, return shipping label provided, and money back within 24 hours of receipt.** Shipping policy: We ship all items under one pound USPS First class mail, all items under the size of a large flat rate box, USPS Priority mail, and all items larger than a large flat rate box, and or over 15 pounds, UPS Ground. We offer free shipping on every purchase, and a tracking notification will be sent to you when the label is created. If you have a question or concern regarding shipping, or which shipping service will be used, please contact us prior to making your purchase. Thank you so much for shopping with us and supporting our Veteran Owned Small Business! We appreciate your feedback! Please contact us if anything is wrong with your order, we will make it right! Guaranteed!