“Unfortunately, we do NOT ship to: Hawaii, Puerto Rico, and Virgin Islands Alaska and Guam First picture is for reference on how the plant looks like when grow up not for sale. You will receive the similar size plant as showing in the second and after pictures. Plants Will Be Shipped with bare roots, no pot and no soil. Please note that these plants are very fragile, some leaves may drop off during transit. When ordering, be mindful that living succulents can freeze. If you live in an area that is below 40 degrees Fahrenheit, please consider purchasing plants until the weather is more suitable. DisclaimerIf your items arrive damaged or there is a problem with your order please send me a photo of the original package, the items and order number! Refund will be given if the problem is cause by the seller however a slightly dry or wilted plants does not qualify as a damaged plant, with proper care the plant will recover soon, buyers must contact seller within 48 hours upon received the package for refund or replacement if approved buyers will received full refund with shipping cost. After 48 hours no refunds or replacement will be given. Seller are not responsible for Problems outside of our control. such as delayed shipping, frost damaged, wrong or uncompleted address, etc seller can’t change or edit order and shipping info so please double check shipping info before placing order. When ordering, be mindful that living succulents can freeze. If you live in an area that is below 40 degrees Fahrenheit, please consider purchasing plant until the weather is more suitable. No Heat pad is provided on the shipping package. Seller is not responsible for plants frost damage or package delay.