-After you have won the auction, an email will be sent to your eBay registered email address by eBay. -If you are paying through PayPal using eCheck, your item can be shipped only after eCheck has cleared ( it may take 5-10 working days to be cleared). -All payments are expected within 7 days after the last winning auction is closed. A non-payment dispute will be opened if full payment is not received. -Please make sure your shipping address is correct when you make order(s). -We ship from U.S Warehouse for U.S buyer (3-7 working days to arrive) -Our shipping rates include the cost of shipping, handling, packaging and related manpower costs. -Items are generally shipped out with 1 business day after your payment has been cleared (Sat. & Sun. & Public holiday excluded.). -Local pick up is not available. -We offer a 100% satisfaction guarantee. In case you wont be 100% satisfied with your purchase, simply send us an eBay Message within 3 days of receiving the item and tell us the issue. -All return items must be in original package and not be used. Our customer service personnel will inspect the returned item before refund or exchange. -We don’t accept any return of physical damaged item by yourself. -Please contact us before you return the item. -Your positive feedback with comments are extremely valuable to us. If you have any concerns about your order, please contact us through eBay Message to resolve any issues before leaving a negative feedback or opening a dispute. We will reply within 1 business days (public holidays not included). -Please always contact or check our response in "eBay messages" in your eBay account.