1.Our goal is complete customer satisfaction. We will be very honored to provide you with quality service. 2.If there is an issue with shipping or the item you purchased please contact us via ebay message or call us before opening a case or leaving feedback. We will try our best to resolve any kind of issue. 1.The item will be shipped within 24 hours on payment received except the holidays. (except weekends & official holidays). You can log on to eBay to check your logistics tracking number. 2.Please confirm address before purchase, and cannot change address once purchased. 3.If you need to receive the item quickly, please contact us, you can pay the postage to choose other logistics. 1. We offer 60 days return policy. 2. Please contact us if you have any questions with the products . 3. Refund will be sent after we got your returned package. 4. All returned items should be in the original packaging with tracking number. We work from Monday - Saturday 8:30AM - 5:30PM, but we will reply once we get your message. There will be delay on response if you send message or E-Mail on Sunday. 1.Our goal is complete customer satisfaction. We will be very honored to provide you with quality service. 2.If there is an issue with shipping or the item you purchased please contact us via ebay message or call us before opening a case or leaving feedback. We will try our best to resolve any kind of issue.