For sale is a guaranteed AUTHENTIC Cleopatra Spa LED light therapy mask. It comes complete with USB-C charging cable, manual, removable silicon protective eye shields, and zipper case. This is the exact mask you would receive if you were to pay full retail price ($400) from the Cleopatra website! These masks are all open-box items in as-new condition. Many are new with the mask itself having never been unwrapped, and some of them are open-box/customer returns that have been opened but are in perfect shape. ALL masks and accessories have been thoroughly inspected, tested, and cleaned/sanitized, and are guaranteed to function perfectly, as well as be cosmetically perfect/near perfect as well. Occasionally I find factory defects, such as a backwards ON|OFF switch. HOWEVER, you will receive no such thing if you purchase from this listing. Anything with any defect or noticeable flaws (scratches, scuffs, stained cases etc) are sold on different listings at a much more discounted price, so check my other listings for occasional super-deals. PLEASE NOTE- sometimes it can be difficult for users to find the location of the on/off touch button that is located in the middle of the forehead. Try pushing with multiple fingers, your whole palm, at different locations with different amounts of pressure, etc. Once you've found that sweet spot it becomes much easier to operate thereafter! Also, be sure that it is fully charged and that the toggle switch is in the correct position! If you still have issues, please feel free to contact me and I will be happy to assist! SHIPPING-Shipping to the USA is a flat rate of $17 via USPS Priority Mail. MULTIPLE ITEM SHIPPING: The cost of shipping for all additional masks beyond the first one in the same order is free! If you purchase 2 or more you not only receive a bulk discounted rate for the masks, but you pay the one flat shipping rate of $18 and the rest of the shipping costs are on me! If you are forced to pay multiple shipping costs upon checkout, message me, and as soon as I see it I will refund you the difference. I personally inspect, test and sanitize each mask before shipping. That being said, in the unlikely event that there is anything wrong with your mask when you receive it, please contact me immediately and I will be happy to assist however necessary or get you immediately swapped out with a replacement. Thank you! PLEASE NOTE: It oftentimes difficult for users to figure out how to get the mask turned on the first time. This has resulted in a LOT of "item not as described" returns claiming that the product is faulty, when in reality the mask functions perfectly fine; just a case of operator error. If you have an issue turning on the mask or think your mask is faulty, please contact me PRIOR to starting a return so I can help walk you through operating the unit. **If you are attempting to purchase multiple masks using the 'Make an Offer' tool and are have gotten automatically rejected for all of the offers allowed, make sure to send me a message to let me know your offer. The higher the quantity, the more room there is for individual price reduction**